Frequently Asked Questions
What is NLP?

NLP stands for Neuro Linguistic Programming. It was created in the 1970s and has been refined and extended every year since.

In a nutshell, it is a set of techniques that can be used to change the qualities of how we store our experiences inside ourselves.

The qualities represent the manner in which we will respond to similar events in the future as well as how we feel about them.

When the qualities are changed our response and feelings will also be changed. If we have outdated responses or ineffective responses, we can create new more effective ones.

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What is PCP?

PCP is Process Cost Performance.

This is a system I developed to support a business to improve its performance by utilising its own internal management systems and staff in a more directed way with minimal impact on their work load and capacity.

It is a step toward TQM-Total Quality Management for a business.

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What are your fees and do you have discounts or special offers?

I charge an hourly rate plus GST for NLP based sessions. For business clients my rates will vary depending on the scope of work being undertaken.

I do have special offers for new clients and discounts for multiple session purchases.

Is NLP covered under Medicare or health care plans?

No it is not. However, using my service in a business support mode may allow it to be deducted as a business expense in your tax return.

Please check this with your accountant.

What is TQM?

TQM is Total Quality Management. Although it was conceived in the USA it found its acceptance in Japan in the 1950’s and was a significant factor in creating the Japanese Post war (WW2) economic miracle.

TQM is a set of management principles that when applied fully at all levels in a business can significantly improve its performance and sustainability.

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Where is your office that you work from?

My office is based in the Tweed Valley in NE NSW.

My work with clients (NLP Based work) is done over Zoom and /or by phone as well as email as needed.

For business clients, Zoom, phone and email are the primary mode of delivery, but visits to the client’s business premise may be required depending on the work being undertaken.

Are you ready to level up?

If you are ready to take charge of your decisions and see positive change in your life, we can arrange a free 30 minute consultation session. Making this simple no risk choice will be the first step in reaching your goals and unlocking your future.